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1.5
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  • Customers like
    • Showroom possibilities1
    • Corporate customer service1
    • Selection1
  • Customers don't like
    • Terrible customer service16
    • Misinformation11
    • Salesman lied to us10

  • 1 day ago
  • Furniture and Decor
  • Shelburne, Vermont
  • 1
  • 1
  • 7
  • REVIEW RATING 4/5

Please read everything before you buy we did not started out with $1000 mattress on sale for 600 you cannot get your money back only return and pick out a new one we are up to our sixth bed up to over $2500 make sure before you buy because you cannot get your money back only exchanges read every word you sign lay on the bed for as long as you want and make sure it's for you they got me don't let... Read more

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  • Jun 28
  • Furniture and Decor
  • King Size Mattress
  • 1
  • 1
  • 37
  • REVIEW RATING 5/5

Purchased a king mattress at Sleepys in Manchester, CT. It was delivered with a slash, looked like from a box cutter. Called and had it replaced with the same. Had this mattress and box spring for exactly a year. Mattress had "canoe" ruts in it. Called service, they sent an adjuster out who said they would have to replace it. Got a call from Sleepys to go into store and pick out another because... Read more

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  • Jun 26
  • Furniture and Decor
  • New York, New York
  • Box Spring
  • 1
  • 1
  • 12
  • REVIEW RATING 4/5

Just received my mattress, boxspring, and frame replacement. The boxspring is not what the salesman said it would be, but it beat out the garbage I previously had from them, which caused me to replace it. These sales people need to be recorded during a sale to keep them honest. What is cardboard doing in a boxspring anyway? When settles and rubs against the wood, what a horrible sound it makes... Read more

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  • Jun 23
  • Furniture and Decor
  • Providence, Rhode Island
  • Mattress
  • 1
  • 1
  • 30
  • REVIEW RATING 4/5

$2000 Mattress- Had it 3 years and have to climb out of the hole in it every morning. How is it possible to have kids and animals and not get a stain on anything. What does a stain have to do with the indents on my bed? My wife's water broke. I rushed her to the hospital and had a baby boy on Jan 6th. She ruined the mattress cover and it leaked through. I went to Sleepy's on the 14th. I told him... Read more

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  • Jun 20
  • Furniture and Decor
  • New York, New York
  • Bed
  • 1
  • 1
  • 27
  • REVIEW RATING 4/5

Run DO NOT walk away from SLEEPY'S. They are a total rip-off & all they know is how to advertise. I'm surprised they are still in business. I know I was ripped off. I purchased a full size bed from Sleepy's over 2 years ago. I had just moved into my new Apt. & was so busy with buying other furniture that I was not aware I should have returned this lousy bed. The frame was just... Read more

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100% FULL

  • Jun 16
  • Furniture and Decor
  • Hampton, Virginia
  • Queen Size Mattress
  • 2
  • 2
  • 92
  • REVIEW RATING 5/5
Sleepys - CRANKY *** !!!!
1 of 10

my mattress isn't even a yr old !! between 2 to 3 months of buying this mattress it becomes a big puff of air in the middle an sinkholes you wont make it right!!!!instead you give me a # to call haahaa they send me this dumb do-it-ur-self kit !!!! well i did it and cant even find away to send the pix back to them .now if i have to i WILL get a lawyer involved in this matter!! I am fed up from... Read more

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  • Jun 16
  • Furniture and Decor
  • Smithtown, New York
  • Mattress
  • 1
  • 1
  • 32
  • REVIEW RATING 5/5

Purchased a Mattress from the local Sleepys. Used the mattress properly with proper support and Mattress started pitting, big dips. Average size (which really shouldn't matter). I called the store and was given a complaint number. Called and treated like I was automatically lying. Rep sent us a yellow envelope with two washers / string / and instructions. Required us to take pictures and... Read more

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  • Jun 16
  • Employees and Ex-employees
  • New York, New York
  • Work Experience
  • 69
  • REVIEW RATING 5/5
Sleepys - Review about Work Experience from New York, New York
1 of 2

It's now mid June 2015. As a current employee they have changed the selling game to benefit most of the DMs and the corporate owners. Understand that this is a private company. There is a lot of apparent favoritism. You will need multiple incomes coming in your household because you cannot rely on this to cover major expenses and rent/mortgage. The training is decent but the reality is worse.... Read more

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  • Jun 14
  • Furniture and Decor
  • Salem, New Hampshire
  • Beautyrest Mattress
  • 1
  • 1
  • 22
  • REVIEW RATING 4/5

ONE SIDE OF OUR BEAUTY REST MATTRESS HAS A HUGE BULGE , CLEARLY DEFECTIVE. SLEEPYS SAID I HAVE TO TAKE IT APART, PHOTOGRAPH BOTH SIDES OF THE MATTRESS WITH MARKERS , E MAIL THEM , ETC, ETC, ETC, . I WANT THEM TO HANDLE THIS RESPONSIBLY. I SHOULDENT HAVE TO WORK HOURS TO GET THEM TO HONOR THEIR WARRANTY. OTHER RETAILERS SEND A REP & HANDLE IT. SLEEPYS IS AS EXPENSIVE OR MORE THAT THEM. THIS IS... Read more

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  • Jun 11
  • Furniture and Decor
  • New York, New York
  • Mattress
  • 1
  • 1
  • 2
  • REVIEW RATING 4/5

Sleepy would not take back a mattress on their take back 30 day offer my father is very I'll. It was covered and in perfect condition all we get is a runaround from sleepy. As they rip us off. The 30 day money back is bs. Do not buy from sleepys Read more

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