1.5
  • Showroom possibilities1 votes
  • Corporate customer service1 votes
  • Terrible customer service13 votes
  • Misinformation10 votes
  • Salesman lied to us8 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

Premium

  • Mar 13, 2014
  • Employees and Ex-employees
  • Judge Process
  • 16
  • 16
  • 1578
  • REVIEW RATING 5/5

Late 2014 my 3 year tenure at Sleepy's ended abruptly as it does with most Sleepy's employees sooner or later. What it comes down to is that some people are better suited to be thieves than others. Sleepy's the self proclaimed mattress professionals claim they make the world a better place to sleep". This claim by the way couldn't be further from the truth... Here is a dirty little secret... you... Read more

Was this review helpful? 34 9

Featured on Google+ ›

  • Mar 23
  • Furniture and Decor
  • Queen Size Mattress
  • 1
  • 1
  • 56
  • REVIEW RATING 5/5
Sleepys - Sent a defective mattress 3 times then charged me $175 return fee
1 of 3

I ordered a Queens sized Serta Iseries mattress and after I put it on my new frame about 2 weeks later, I realized that the mattress was about 2.5 to 3 inches short in width. I measured it and it came up to 57.5 when it should be 60. I contacted Sleepy's and was informed that they would exchange out the mattress for a new one without a problem. I asked them to make a note and measure out the... Read more

Was this review helpful? 1 0

  • Mar 23
  • Furniture and Decor
  • Rensselaer, New York
  • Mattress
  • 1
  • 1
  • 18
  • REVIEW RATING 4/5

Purchased a mattress February of 2014. I was disappointed from the start. I was told th mattrress would soften up over time, to give it a months to break it in. Well its been over a year and its still very hard and uncomfortable, and i sleep on my couch every night. I was told you only have 4 weeks to exchange, and that has long passed. So apparently im Stuck with this crappy mattress until i can... Read more

Was this review helpful? 0 0

  • Mar 20
  • Furniture and Decor
  • Mcconnellsburg, Pennsylvania
  • Pillow
  • 1
  • 1
  • 24
  • REVIEW RATING 4/5

My husband and I purchased a King set mattress and box springs we even sprung for Three speciality pillows at $100 each and the cover, etc. The salesman, Jim was great and took his time. Store great etc. Except for a botched delivery things have been fine. TILL my $100 side sleeper pillow goes flat every night!!!!! Come on. I have spent the past TWO days calling 5 different places. each... Read more

Was this review helpful? 0 0

  • Mar 18
  • Furniture and Decor
  • South Orange, New Jersey
  • Mattress
  • 1
  • 1
  • 17
  • REVIEW RATING 4/5

Disabled Veteran was delivered a damaged mattress. The replacement mattress immediatly collapsed on the right side and the Company won't take the collapsed mattress back. These are recycled mattresses constantly being reissued to unhappy customers. They are not distroying the mattresses as the salesman and reps say they are. In fact, if your mattress is soiled in any way they wont take it... Read more

Was this review helpful? 0 0

  • Mar 17
  • Furniture and Decor
  • Franklin, Massachusetts
  • Queen Mattress
  • 2
  • 2
  • 22
  • REVIEW RATING 4/5

I bought a queen Simmons Beautyrest mattress. We agreed that my old mattress and box spring would be taken away by the delivery men for a charge of $40.00 The experience at the store was good and it ended there. The mattress was delivered the next day, the delivery guy calls an hour earlier than my 4 hour window saying he was 10 mins away. At that time I wasn't home and told him this and he... Read more

Was this review helpful? 0 0

  • Mar 14
  • Furniture and Decor
  • Hicksville, New York
  • Tempurpedic Bed
  • 1
  • 1
  • 38
  • REVIEW RATING 4/5

I made my first purchase from Sleepy's at the Levittown,NY store . I decided to go with Tempurpedic because of their excellent return policy. I've been hesitant on buying a new bed because of not knowing if it will make my back problems better or not. Buying a good bed is a big investment for me. I didn't want to be trapped. My first visit we (my boyfriend and I ) met salesman, Jeff... Read more

Was this review helpful? 1 0

  • Mar 13
  • Furniture and Decor
  • Fayetteville, North Carolina
  • Mattress
  • 1
  • 1
  • 21
  • REVIEW RATING 3/5

We bought a mattress from Sleepys about 4 years ago. I should have known from the start we were getting swindled. Dont buy into that computerized scanning system. It placed both my husband and i for a firm mattress. I hate firm mattresses! I thought maybe this would be good and i would get use to it. I was wrong. The first mattress we purchased felt like sleeping on a table. We ended up... Read more

Was this review helpful? 0 0

  • Mar 12
  • Furniture and Decor
  • Poughkeepsie, New York
  • Serta Bed Set
  • 1
  • 1
  • 14
  • REVIEW RATING 4/5

Basically they don't honor their warrantees. Biggest run around I ever experiences. On a scale of 1 to 10 as to whether or not I would ever deal with them and how they back up the warantee. it gets a score of minus 100%.. Every time you call someone says they will get back to you by the end of the day..The catch is they don't give you the year.Anyone who shops at this store--BEWARE- The whole... Read more

Was this review helpful? 0 0

  • Mar 10
  • Furniture and Decor
  • Mount Kisco, New York
  • Queen Size Matress
  • 1
  • 1
  • 24
  • REVIEW RATING 3/5

Received queen mattress and immediately put the special allergy cover on it. Slept on it the first night and felt that the mattress was uncomfortable, uneven feeling...and soft (we ordered a medium firm). The mattress was so bad we only kept it for two years and then donated it. We were able to donate it because it had the cover on it so it was immaculate. Long story short, when we removed the... Read more

Was this review helpful? 0 0

  • Mar 08
  • Furniture and Decor
  • Denton, Maryland
  • Memory Foam Mattress
  • 21
  • REVIEW RATING 4/5

My husband and I bought the sleepys brand foam mattress. After one day sleeping on it the sides bulged out. So off calling customer care who brought out the same mattress. We let this one expand 3 days in which time we slept on a twin bed. After the first night again the side bulged out and the top right hand corner never did expand. So off to customer care who gave a store credit. Well that was... Read more

Was this review helpful? 0 0

Had an experience with Sleepys?

Write a review

More results for "sleepys"

Product Results

Company Results

Did not find what you were looking for?
 
×
You are reading about Sleepys.
Filing a new complaint about
×