1.5
  • Showroom possibilities1 votes
  • Terrible customer service6 votes
  • Salesman lied to us5 votes
  • Misinformation4 votes
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  • Mar 13, 2014
  • Employees and Ex-employees
  • Judge Process
  • 11
  • 11
  • 1049
  • REVIEW RATING 5/5

Late 2014 my 3 year tenure at Sleepy's ended abruptly as it does with most Sleepy's employees sooner or later. What it comes down to is that some people are better suited to be thieves than others. Sleepy's the self proclaimed mattress professionals claim they make the world a better place to sleep". This claim by the way couldn't be further from the truth... Here is a dirty little secret... you... Read more

Was this review helpful? 26 8

  • 7 hours ago
  • Products
  • Washington, District Of Columbia
  • Mattress

I purchased a king size mattress from the Sleepy's on Jefferson Davis Highway in Alexandria on August 23rd, 2014 for $770.11. I explained to the salesman at that time that the most important thing I needed in a mattress was for it not to sag, as I have a pinched sciatic nerve which becomes extremely aggravated when I lie down on a surface that sinks down. He sold us the Carolina Mattress Guild... Read more

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  • 1 day ago
  • Furniture and Decor
  • East Northport, New York
  • Mattress
  • 7
  • REVIEW RATING 4/5

Purchased two top of the line mattress. Both are sagging horribly less than two years into use. I have been given the run around by the customer service dept. Then they sent me an at home kit that required me to disassemble my bed and lift the extremely heavy mattress off the bed to photo under it. I followed instructions and sent in all information. Including pictures of the bowl that is... Read more

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100% FULL

  • Jan 21
  • Furniture and Decor
  • Swampscott, Massachusetts
  • Mattress
  • 1
  • 1
  • 121
  • REVIEW RATING 5/5
Sleepys - Expensive mattress sags so much, I rolled out of bed.
1 of 2

I paid $1,600 for my mattress in November of 2012. After eight miserable months, it was so uneven that I rolled out of bed (see photos of my hands). I phoned the next day to take advantage of the 20-year warranty. They said a "mattress inspector" had to test it to see if it was defective. They said it was fine. I kept switching sides, lying on it diagonally and occasionally on a tiny strip in... Read more

Was this review helpful? 0 0

  • Jan 18
  • Furniture and Decor
  • Williamsburg, Virginia
  • Mattress
  • 5
  • 5
  • 41
  • REVIEW RATING 4/5

We bought $3000 king set 3 years ago for weekend home knowing we would use it when we moved down 1 year later. We moved as planned. 2 years later, my 120lb wife had a signifcant hole on her side of the mattress. None on my side @ 150lbs. Sleepys solution was a simplistic measuring system which required us to flip the mattress. They did not care that we are in our late 60's, recoverying from my... Read more

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  • Jan 06
  • Furniture and Decor
  • Randolph, Massachusetts
  • Mattress
  • 1
  • 1
  • 57
  • REVIEW RATING 4/5

Bought three mattresses from these JERKS in three years basically because they kept wearing out. I weigh 170 and my wife 135 so we are not exactly putting a lot of pressure on these things Their mattresses are ***! On this third transaction, the "district manager" we were served by was grossly overweight yet began to lecture me on fitness......... Financed the last one. All of their... Read more

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  • Jan 01
  • Furniture and Decor
  • Chicago, Illinois
  • Tempurpedic Bed
  • 1
  • 1
  • 72
  • REVIEW RATING 4/5

I will try to make this relatively short but either way, you will want to read this. My husband and I purchased a Tempurpedic from Sleepy's at an unbelievable price. When we received our bed, it was very, I mean very soft and non-conforming, like it was already broken in. This was vastly different from the bed in the store, that should clearly have more wear than our brand new bed. We thought... Read more

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  • Dec 25, 2014
  • Furniture and Decor
  • Manchester, New Hampshire
  • Adjustable Bed
  • 1
  • 1
  • 118
  • REVIEW RATING 4/5

STAY AWAY!! They took advantage of my 85 year old parents - sold them a $3,000 bed with all the bells and whistles and said that they could return the bed within 120 days if they didn't like it. Two days after receiving it, my mother called and said they wanted to return it. They were told, "oh no, we can't take it back, you signed a contract." Taking legal action. The delivery people were very... Read more

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  • Dec 17, 2014
  • Furniture and Decor
  • Brookfield, Massachusetts
  • Mattress
  • 1
  • 1
  • 28
  • REVIEW RATING 4/5

I was scammed by sleepys was charged an extra 500 on a 400 matress Read more

Was this review helpful? 1 0

  • Dec 17, 2014
  • Furniture and Decor
  • New York, New York
  • Mattress
  • 1
  • 1
  • 57
  • REVIEW RATING 4/5

This company is a disaster. Like many others' complaints mine begins with the "good news" that my $4000 mattress was on sale! And in stock! That was on November 24th. It is now December 16th and I still don't have my mattress. First, it was actually NOT in stock. Then it was "damaged" in transit. Then the delivery guys showed up in my NYC building and rang the wrong apartment so they left when... Read more

Was this review helpful? 0 0

  • Dec 15, 2014
  • Furniture and Decor
  • Mattress
  • 1
  • 1
  • 57
  • REVIEW RATING 4/5

Showroom mattress was chosen....PLUS they offered a FREE mattress cover (later charged me $209.99). They juggled the figures around on the sales slip, lowering the value of the mattress and showing a $209.00 charge for the mattress cover. The delivery men said my mattress was a piece of "***" and the bottom of the mattress would be chewed up by the box springs. Almost immediately my back and... Read more

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