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Sleepy's is an American company. The company was founded by Louis Acker in 1931 when the very first store was opened that sold hand made mattresses. In 1957 the son of the founder expanded the company and named it Sleepy's. The company specializes in design, manufacture and retail of different mattresses. At the present time, Sleepy's sells a huge variety of its own and brand-name mattresses. In addition, the company offers Sleepy's Incredible Price Guarantee and same day or next day delivery. Sleepy's operates in eleven U.S. states. In 1999, Sleepys.com was launched.

There are as many as five hundred Sleepy's stores.
Please try to contact Sleepys Customer Service directly prior to posting any complaints on this site.

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LevelHea...
Sleepys - Customer Service Update
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

This post in in response to my initial complaint on April 29, 2012 titled: "Sleepy's Does Not Care About Their Customers." After posting my complaint, I was contacte...

#318805
May 16, 2012
4

Smelly
Sleepys - FOUL SMELLING MATTRESS
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

I have purchased a TempurPedic Cloud Lux QN Mattress 9 days ago From SLEEPY"S in Howell NJ. The smell of this mattress is and has been so bad, that so far we couldn't sleep on...

#318772
May 16, 2012
25

Anonymous
Sleepys - Sleepy's keeps calling me--they lied
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

I went in to buy a king size bed frame. That's all I needed. They told me they had a frame and took my customer information--then told me the computers were down. They said I...

#317015
May 07, 2012
43

Anonymous
Sleepys / 800 Mattress / Matress.com / Better Bedding - All The Same Company
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

This should be reported to consumer affairs as price fixing because Sleepys LLC ownes and operated the brands Mattress.com, 800 matttress, Better Bedding, to name a few.

#316456
May 04, 2012
75

Anonymous
Sleepys - Sleepy's update
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

I just wanted to take a moment to add an additional comment to my posting of April 14, 2012. Since the time of this posting, Sleepy’s has tried to contact through email an...

#315846
May 01, 2012
56

Kramer995
Sleepys sells bad merchandise
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

We purchased a Kingsdown “Sleep to Live” mattress. Within a week, the mattress had “sink holes” of uneven wear. There is a large hump between us, destroying any intimacy....

#315624
Apr 30, 2012
62

LevelHea...
Sleepys - Sleepy's Does Not Care About Their Customers
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

As a long time customer of Sleepy's, I am appalled by the treatment I received from their customer service. I have never experienced such horrible customer service by a company...

#315477
Apr 29, 2012
83

Huaa100
Sleepys - Sleepy's Point of NO RETURN
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

My Sleepy’s story is like so many of the other customer complaints that I feel responsible to provide you with other details and recommendations in hope that future consumers can...

#315365
Apr 28, 2012
290

Kitty11
Sleepys - Leave the last S off for SWINDLE
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

In January 2010 I bought a Stearns and Foster mattress (no boxspring) from Sleepy's for $1100.00 (a splurge for me!) and was in heaven. After years of lower back pain and chir...

#314661
Apr 25, 2012
113

Justinla...
Sleepys sucks
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

I went into Sleepys looking for a new bed and the salesman seemed very kind in showing me the Tempur Pedic bed. She asked if she could put my name in the system in case when i com...

#313952
Apr 22, 2012
147

Anonymous
Sleepys - Sleepy's... Worst Customer service ever...
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

The other night, my wife and I decided to check out Sleepy's to get a new bed. We walked through the door and were greeted by our sales person, Kevin. He was really likeable an...

#312358
Apr 15, 2012
152

Kay6587
Sleepys - Sleepy's Screwed Me! Sent Saggy Broken Mattress Won't Honor Warranty!
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

I bought a new Sealy Posturepedic Vassir Cushion Firm mattress from Sleepy's over the internet. It was a large step for me to even buy a mattress online, as I could only go by the ...

#312185
Apr 14, 2012
129

Lodooley
Sleepys - Boycott Sleepy's- they suck
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

• Looking for a mattress, go to SLEEPY’S – NOT • The most Trusted Name in Mattresses – NOT • The Mattress Professionals – NOT Just a warn...

#312066
Apr 14, 2012
130

Suzzanne
Sleepys - Horrible bed and it keeps getting more expensive to exchange it
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

Its terrible how the mattress industry is bankrupting its customers by repeatedly selling junk at exorbitant prices and the charges for exchanges and returns. Aren't there any ...

#307023
Mar 23, 2012
198

Yrmavasq...
Sleepys - Sleepy's store is very bad and the workers suck
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

When we went to go buy a bed in the sleepy's store the sales person tricked us into almost buying the bed with not all the parts and in the end we discovered that. so i went to...

#303998
Mar 11, 2012
212

Teamgreen
Sleepys - Sleepy's has a punitve return policy
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

Ok, I admit it. My wife and I bought the wrong mattress from Sleepy's. I usually prefer soft and my wife prefers medium firmness. We purchased a Simmons Beautyrest pillowto...

#302498
Mar 05, 2012
267

Steven1969
Sleepys sucks do not buy from them ever
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

Sleepys strong armed my family into buying a matress protector and box spring so we could in the Event participate in the "exchage program". BEWARE YOU PAY FOR THE EXCHAGE $250 FO...

#301640
Mar 02, 2012
199

Sleeples...
Sleepys - Sleepy's Mattress bait-n-switch-NO REfuNDS?
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

We are in the market for 2 additional mattresses in our home, as are 4 other families related to us. We are not satisfied enough to recommend Sleepys. They do not honor their deliv...

#296573
Feb 13, 2012
330

Mpearmon
Sleepys - Sleepy is what I am!!!
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

I purchased a Sleepys series 400 mattress 2 yrs ago for $1300.00 and all I have to say is it is garbage!. After 9 months I contacted Sleepys to let them know that the sides of mat...

#295147
Feb 07, 2012
236

Mdpelec
Sleepys - Screwed me twice waste of time
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

Matress never showed up at delivery promised waited till 10 pm called the next morning only to be told it was backordered for 3 weeks at least and should have been called by the sa...

#293276
Jan 31, 2012
246

Anonymous
Sleepys - Put $500 deposit and want it back.
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

Sleeps New Windsor N.Y. put $500 deposit on a mattress and had to go back to the store to inform salesman I could cot buy it now because I wii have to go to the hospita several tim...

#292470
Jan 27, 2012
272

Anonymous
Sleepys - Sagging Mattress
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

We purchased a Sealy pillow top mattress from Sleepys via 1-800 Mattress and after 3 weeks it is sagging. They sent out a rep to check it and reported back to us that it is not c...

#291583
Jan 24, 2012
306

Anonymous
Sleepys - Sleepy's Sale Cancalation Policy
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

On January 16, 2012 my wife & I went to a Sleepys store to look at mattresses. A very high pressure salesman got us interested in a Kingsdown My Side series 6 mattress set, which ...

#289642
Jan 17, 2012
456

Comedyro...
Sleepys - Sleepy's Return Policy is a Lie...
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

We bought a new mattress from Sleepy's in May and the "comfort exchange" policy they told us about said that we could sleep on it for up to 21 days and if we weren't satisfied, we ...

#289041
Jan 14, 2012
580

Anonymous
Sleepys sells garbage. Avoid
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

We had the same experience as others here. Overpriced. Made to their sub-standard specs. No way to compare with others. Accept the following post as very similar to mine. AVOID SLE...

#284242
Dec 27, 2011
315

Anonymous
Sleepys - BAIT and SWITCH
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

Terrible experience at the Pottstown, PA (Upland Square Center) store. Should be called Sleezy's not Sleepy's. I never write reviews because I am a businessperson and understand ...

#283828
Dec 24, 2011
368

Anonymous
Sleepys - This company likes to screw people
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

Well, I bought a Simmons pillowtop, for $700.00, I decided to try it for a week to see if it was a good match for me, no it wasn't me. I found a mattress I knew I would like, t...

#276775
Nov 23, 2011
458

Anonymous
Sleepys MATTRESS
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

BUYER BE WARE when it comes to Sleepys Mattress company. The in-store model is NOT what you receive!!! The name on the mattress is the same BUT the feel, quality, comfort is not ...

#269984
Oct 23, 2011
434

Joutback
What goes on at Sleepys warehouse ( are we gettng new mattressess?)
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

I got 5defective mattresses/ box springs from sleepys in 6 weeks. ( tears stains, warped)5 had same manufacturer date of 9/3 last one had date of 9/1 but has a remienent of a...

#266841
Oct 08, 2011
501

Dgtldemn
Sleepys - Matress Cover
5.0 175 Central Avenue South BethpageNew York11714 For price quotes, sales, and customer service http://www.sleepys.com/webapp/wcs/stores/servlet/Info_10602_CustomerService_-1_10551_BN50

Purchased a mattress cover from sleepy's 7 years ago and was promised anytime I wanted within 10 years I can replace the pad 3 times. Just bought another mattress for my mom from ...

#263974
Sep 24, 2011
510
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