Sleepys Complaints and Reviews

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Main address: 175 Central Avenue South 11714 Bethpage New York
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  • 168+4 mobile complaints
  • $150K claimed losses
  • $885 average
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  • 2 days ago
  • Furniture and Decor
  • Undelivered Order
  • 1
  • 13

Sleepy's 100 promise says it is fast and convenient. Trusting in that, I placed an order for sheets on July 15th and they charged my credit card July 16th. On July 17th, I received a message from customer service noting that my sheets wouldn't arrive until the end of July, and asking if I still wanted to proceed. Yes. Then on on July 29, a customer service representative again contacted me by... Read more

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  • Jul 21
  • Furniture and Decor
  • Branford, Connecticut
  • Saging Mattress
  • 17

Originally posted here on July 2, 2011: Purchased the Nature's Rest from Sleepy's for ~2K. It had a high rating for being hypoallergenic. My wife and I noticed saging within the first 2 months (my wife and I's combined weight is 325 lbs.). By around the 3 month mark, it had 2+ inch depressions. Replaced it for an 'equal or greater'... Read more

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  • Jul 17
  • Furniture and Decor
  • Matress Order Cancellation
  • 9

I purchased a twin box and mattress on a Saturday was told it would be in Wednesday a phone call would be made for pick up. Wednesday I was busy went to pick up Thursday to a locked store and note on the door be back in 1/2 hr. I waited. Come to find out box spring was back ordered so I asked to cancel. Not only wasn't I called I went out of my way to wait and it was kind of a hassle to get... Read more

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  • Jul 14
  • Furniture and Decor
  • Brooklyn, New York
  • Mattress
  • 45

I purchased a mattress from Sleepys in Brooklyn on Fulton Street on 6/21. I wasn’t going to officially respond to this incident, but it’s been nagging at me since that day -- so I figure I should. Our salesperson was helpful. He gave my boyfriend and I plenty of time to look around and select a mattress. He was also quite knowledgeable about the stock and answered any questions we had. After... Read more

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  • Jul 11
  • Furniture and Decor
  • New York City, New York
  • Bed
  • 33

My 87 year old mother and 93 year old father (Lord rest his soul) badly needed a new bed. I decided to buy the Kingsdown at Sleepy's because I had one and it was a good bed. However the one Sleepy's sent to my parents (I wanted them to sleep in peace and comfort in their last years) was a terrible bed. It rose in the middle and sloped off each side. I couldn't believe it when they told me. What a... Read more

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  • Jul 02
  • Furniture and Decor
  • Somers Point, New Jersey
  • In Stock Item
  • 1
  • 16

ordered a sleep set in early may 2014. was told would be in within a week. never came in although told was on the truck week after week. finally cancelled and got my money back. will never deal with sleepy's again! terrible customer service for top dollar prices. Just do not understand the disconnect between the warehouse and their stores. no reason it would take over sixty days to know if the... Read more

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  • Jun 30
  • Furniture and Decor
  • Harriman, New York
  • Bed Delivery
  • 33

Wow I wish I had found this page before I purchased a mattress. From what I am reading it appears as though always knock something off the price to make it seem like they are giving you a real "deal", same happened to me. Originally I went in to look around and got a quote to like the price in. I returned to the store a day or two later to place the order. It was about 10:15 am and I went into... Read more

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  • Jun 18
  • Furniture and Decor
  • Livingston, New Jersey
  • Mattress Protector
  • 23

Bought a mattress, had unbelievable service, very professional, I had a problem about six months later & they corrected it immediately, with no hassel, so maybe this guy wasn't very nice when he went back, he sounds very arrogant as well, maby thats what he deserved, sometimes its not what you say, its how you say it, & if you purchased a mattress protector you wouldn't have... Read more

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  • Jun 12
  • Furniture and Decor
  • Philadelphia, Pennsylvania
  • Bed Bug Infestation
  • 54

Several months ago my daughter passed away during a nap with myself and her dad. After this highly unfortunate and traumatic experience, my boyfriend and I decided to get rid of the bed we had because of the awful memory and stress that we had tied to it. Shortly after we disposed of the bed we became pregnant again with our second child and decided to buy a new mattress and box spring from... Read more

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