Sleepys Complaints and Reviews

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Sleepys
Main address: 175 Central Avenue South 11714 Bethpage New York
For price quotes, sales, and customer service, , http://www.sleepys.com/webapp/wcs/stores/servlet/ContactView?storeId=10551
  • 196+4 mobile complaints
  • $170K claimed losses
  • $842 average
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  • Mar 13
  • Ex Employees
  • Judge Process
  • 6
  • 6
  • 569

Late 2014 my 3 year tenure at Sleepy's ended abruptly as it does with most Sleepy's employees sooner or later. What it comes down to is that some people are better suited to be thieves than others. Sleepy's the self proclaimed mattress professionals claim they make the world a better place to sleep". This claim by the way couldn't be further from the truth... Here is a dirty little secret... you... Read more

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  • Nov 22
  • Online Shopping
  • Woodside, New York
  • Mattress
  • 6

I ordered a Mattress on their web site after I had seen an advertisement on TV. I received a confirmation email. I sat around and waited for it to be delivered. It didn't come. Instead I got an email saying that I need to call them to confirm. I called and they said some one would call me back eventually. It seemed like a good price, but it was a waste of time since I didn't get what I... Read more

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  • Nov 19
  • Furniture and Decor
  • Mount Airy, Maryland
  • Mattress
  • 2
  • 2
  • 9

I do not trust sleepy's and I do not trust synchrony bank they have both screwed my account up so bad and nobody on either side seems to do anything to fix the problem and now it says I owe for a mattress set that I don't own. This place needs to be seriously reprimanded. Don't ever go to sleepy's they will rip you off and lie and cheat there way with you and not just anyone an afford to take... Read more

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  • Nov 12
  • Furniture and Decor
  • Jenkintown, Pennsylvania
  • Mattress
  • 1
  • 1
  • 46

Our salesman, Mitch Goldman, was pushy and lied to us to make a sale. He called a manager to get pricing approval and they did the good old "if you buy it RIGHT NOW you'll get this price." We felt very rushed so we made sure to ask if we could return the mattress if we didn't like it, and Mitch Goldman said we could RETURN it within 21 days. Well, we did not like the mattress, called to schedule... Read more

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  • Nov 12
  • Furniture and Decor
  • Owings Mills, Maryland
  • Mattress
  • 1
  • 1
  • 27

Went into another sleepys and was told the same mattress could be sold for 25.00 less than I had just bought in another store. It was about two weeks after the first purchase Sleepys would not honor the price difference.its like buying a car HAGGLE haggle haggle When I purchased the first mattress I was told if the price went down for Veterans Day I had a price guarantee First the sale price on... Read more

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  • Nov 12
  • Customer Service
  • Hawley, Pennsylvania
  • Mattress Set
  • 1
  • 1
  • 38

After picking out mattress set, wanted to take advantage of Veterans Day sale, sales person said I could put $45.00 down till back from vacation. After swiping my card for $45.00 find out she put the charge of 593.58 on my card. No amount shows on the card machine but was told to just sign. Did not authorize transaction. Still pending on bank account even though she said it was canceled. It went... Read more

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  • Nov 11
  • Furniture and Decor
  • Ballston Spa, New York
  • Mattress
  • 1
  • 1
  • 37

We spent about 2200 on a mattress. Ee were told if we did not like it or if it did not hold up, we could return it. After 2 months we did not likt it and salsman we bought it from, said to give it more time. My husband is disabled and he sleeps in the same spot all the time. We told the salesman this and he guaranteed this wonderfull mattress, which is memory foam, would always return to its... Read more

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  • Nov 11
  • Furniture and Decor
  • Morristown, New Jersey
  • Mattress
  • 1
  • 1
  • 29

I had a mattress delivered on October 25, 2014 it was like a brick, so I went to the store to due an exchange. They had told me that I had 21 days to return the mattress if I was not happy!! (Sounds good right!) They never tell you that if you exchange it, you can only exchange for equal or higher value. If mattress goes on sale you get the sale price. (Bull!) I purchased mattress for $2,100 in... Read more

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  • Nov 10
  • Furniture and Decor
  • Seekonk, Massachusetts
  • Mattress
  • 1
  • 1
  • 46

Let's try this again I naught a mattress it got defective over 10 months n your sales person didn't even kno that mattress had a few defect claims already against it with same issues I'm having g well after talking to 5 managers n 4 months of pain u guys gave me a new mattress that lasted 4 months till the hirnatted disk relapsed n the siratic nerve shifted n u guys tell my my warrantus voided n... Read more

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  • Nov 07
  • Furniture and Decor
  • Mattress
  • 2
  • 2
  • 29

SLEEPYS IS A SCAM.....First off do not trust them with their special financing through the Sleepy 's card. THEY LIE ABOUT THE TERMS....I ended up paying almost double because Ge bank does not know about their terms. Also the mattress is defective and sagging horribly after one year. Their sales people know nothing about mattresses. I now have chronic back problems from the mattress..and... Read more

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  • Oct 09
  • Furniture and Decor
  • Woburn, Massachusetts
  • Defective Mattress
  • 1
  • 1
  • 113

What began as a great experience with dealing with sales people in the store we bought our mattress soon turned into a back wrenching and terrible experience. Back in Feb 2014 we purchased Beautyrest Mattress set and were very pleased with the sales man and were excited to get our new mattress. An initial issue upon delivery (Uneven edging) was quickly resolved with a replacement mattress... Read more

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