1.5
  • Showroom possibilities1 votes
  • Salesman lied to us4 votes
  • Terrible customer service3 votes
  • Misinformed us3 votes
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  • Mar 13
  • Ex Employees
  • Judge Process
  • 6
  • 6
  • 774
  • REVIEW RATING 5/5

Late 2014 my 3 year tenure at Sleepy's ended abruptly as it does with most Sleepy's employees sooner or later. What it comes down to is that some people are better suited to be thieves than others. Sleepy's the self proclaimed mattress professionals claim they make the world a better place to sleep". This claim by the way couldn't be further from the truth... Here is a dirty little secret... you... Read more

Was this review helpful? 21 7
  • From mobile
  • Sleepys
  • 2 days ago
  • by anonymous
  • #571200

I was scammed by sleepys was charged an extra 500 on a 400 matress Add comment

  • Dec 17
  • Furniture and Decor
  • New York, New York
  • Mattress
  • 1
  • 1
  • 9
  • REVIEW RATING 4/5

This company is a disaster. Like many others' complaints mine begins with the "good news" that my $4000 mattress was on sale! And in stock! That was on November 24th. It is now December 16th and I still don't have my mattress. First, it was actually NOT in stock. Then it was "damaged" in transit. Then the delivery guys showed up in my NYC building and rang the wrong apartment so they left when... Read more

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  • Dec 15
  • Furniture and Decor
  • Mattress
  • 1
  • 1
  • 13
  • REVIEW RATING 4/5

Showroom mattress was chosen....PLUS they offered a FREE mattress cover (later charged me $209.99). They juggled the figures around on the sales slip, lowering the value of the mattress and showing a $209.00 charge for the mattress cover. The delivery men said my mattress was a piece of "***" and the bottom of the mattress would be chewed up by the box springs. Almost immediately my back and... Read more

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  • Dec 15
  • Furniture and Decor
  • Virginia Beach, Virginia
  • Mattress
  • 1
  • 1
  • 12
  • REVIEW RATING 4/5

Went to a Sleepy's in Virginia Beach on Black Friday to try and save some money on a new mattress. The salesman went over all the bogus lines about caring about our quality of sleep and whatever. We already researched and new the mattress we wanted, easy day at the office. First we were told we can have it delivered tomorrow, and that the mattress protector, a set of sheets, and metal frame was... Read more

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  • Dec 09
  • Furniture and Decor
  • Parsippany, New Jersey
  • Adjustable Bed
  • 18
  • REVIEW RATING 4/5

Paid over $4000 for mattress. One with head and foot adjustable (temperpedic). One month later it's not working. Went to store where I purchased it and found a different salesperson laying on a matress. I explained my problem and he gave me a phone number to call. It turned out to be a wrong number. The "wrong number" gave me another number to call. After waiting 10 minutes for them to... Read more

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  • Dec 05
  • Furniture and Decor
  • Richmond, Virginia
  • Mattress
  • 1
  • 1
  • 29
  • REVIEW RATING 5/5

My partner and I went to Sleepys on Black Friday to purchase a mattress; we found one we liked and sat with the salesperson, Kelly, to complete the order. First she told us that she had 'good news and bad news". The "good news" was that the price was lower than the sales sticker on the mattress; the "bad news" was that it couldn't be delivered when we needed it, on December 4 or 5. That was no... Read more

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  • Dec 04
  • Furniture and Decor
  • Boston, Massachusetts
  • Mattress
  • 18
  • REVIEW RATING 4/5

My $1400 mattress that i purchased a year ago is falling apart! They guaranteed me full warenty and the inspector cae out snap puctures and said to contact customer service. So call a few days later and they told me that they would only exchanged the box springs. Went to the sleepys store for my exchange and at the same time bought me a platform bed. Ted guaranteed me delievery on the 11/26/14... Read more

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  • Dec 02
  • Furniture and Decor
  • New York, New York
  • Bed Set
  • 1
  • 1
  • 35
  • REVIEW RATING 4/5

I scheduled delivery for a queen size mattress, bed frame and two pillows that were inclusive from a cyber monday deal. However, I took off from work only to call them and they told me I declined scheduling a delivery time and day. That sounds absolutely idiotic and they denied the set of pillows. The two people I'd spoken two on the phone were as helpful as a lion to an injured zebra. All in... Read more

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  • Nov 27
  • Furniture and Decor
  • Wynnewood, Pennsylvania
  • Mattress
  • 2
  • 2
  • 47
  • REVIEW RATING 4/5

I went into the store near me tried the mattress and ordered it. When it arrived it was nothing like the one I had in the store it was hard as a rock and formed dips that felt like you were sliding off the bed. If I hadn't known better I would of thought the mattress was used. I called and received a new mattress from Sleepys. We didn't even have it one day and it had the same identical problem.... Read more

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  • From mobile
  • Sleepys
  • Nov 26
  • by anonymous
  • #562570

They are rip of there warranty has loop holes read carefully Add comment

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