Sleepys - DENIED WARRANTY CLAIM
ATTENTION ALL SLEEPY'S CUSTOMERS:
This is the clause in the warranty that they are using so as not to honor the warranty:
Mattresses or foundations displaying stains or soil
that reasonably indicates the presence of potentially
dangerous bodily fluids, blood borne pathogens
or other substances that could cause injury.
They harbor on the words "stains or soil" and selectively choose to ignore the rest. However, mine would qualify as nothing more than a slight discoloration.
After going back and forth on the phone, an alleged manager named "Melissa" had the audacity to have me go back to Sleepy's to make a donation the Sleepy's Got Ya Fund.
So for now I have to sleep in a defective mattress, but it isn't over yet.
I can't tell you where to purchase your mattress but I would implore you to stay as far away from Sleepy's as you can.
Reason of review: Warranty issue.
Monetary Loss: $2612.
Preferred solution: Deliver product or service ordered.
Sleepys Cons: Bad warranty.
Location: Brooklyn, New York
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