filters
state:
Show
city:
Show
product:
Show
Late 2014 my 3 year tenure at Sleepy's ended abruptly as it does with most Sleepy's employees sooner or later. What it comes down to is that some people are better suited to be thieves than others. Sleepy's the self proclaimed mattress professionals claim they make the...
Read more
Anonymous
Anonymous

What is the remark NEW YORK MENTALITY? It tells me you could use more brain power.

Anonymous
Anonymous

I'm starting to get really confused reading all these reviews. Sleepys sells Simmons, Serta, Tempurpedic... If these beds are failing, doesn't that fall on the manufacturer? I...

#479197
Sleepys - Mattress hurts back
Mattress has worn out, but it is still under warranty. called up, received a claim number. had to buy a $24.95 piece of string. Then after all of that, i was denied a claim, waited over a month, when I never heard back from them I decided to call up, thats when i was...
Read more
Anonymous
Anonymous

Update, spoke with sleepys yesterday again, they still offer no help.

1.9
I liked
  • Location
I didn't like
  • Sales person a liar
#1112436
My new mattress was delivered on 9/4/17. When the delivery men removed my old mattress they slid it across the floor rather than carrying it. One of the springs was poking out, scratched the hard wood floor, which my landlord will now force me to repair. I called the...
Read more
2.2
I liked
  • People there were nice
I didn't like
  • Delivery men damaged my floor
#1097669

Sleepys - Lousy product and service

Sleepys
#1103000
1.6
Details
2 years ago i paid $1800, for a mattress that developed a valley in the middle and the side walls collapsed. Since I didn't give the service person a tip up front (paid $40 for him to look at it) he aaid nothing was wrong. Im sleepimg on the couch because i roll off the bed during the night.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Sleepys don't stand behind their product

Sleepys
#1064556
All i have to say is that my mattress is sagging on both sides. I called the store here in Medford, Massachusetts and day told me that they no longer sale that brand and told me i have to contact the company that made the mattress. Dont buy from a store that does not stand behind their products.
Comment
Show

Sleepys Customer Care Review

Sleepys
#981045
Sleepy's is not a good company, we brought a mattress that is less than 5 years old, we know the company is a get over, everyone that works for that company is brain washed, They work for that company & tell the consumer the company policy, Learn from your own mistakes, everyone is out to make a dollar, Sleepy & Mattress, beware they are TRASH
Comment
Show

Sleepys Sales Representative Review

Sleepys
#975259
1.0
Details
should be called Sleezy's. Sales people are pushy and kind of make you feel creepy. Then they call some boss when you try to negotiable a fair price. Obviously another sleezeball on the other end telling them to take advantage of customer and run their credit. Just shop for mattresses in a department store if you don't want to feel ripped off and grossed out by the trashy salespeople
Comment
Show
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
Staff
Style and Design
Value for money
Warranty
Website
My husband and I are going through the same experience as many others with Mattress Firm which was Sleeys at the time we had purchased three mattresses. We also purchased three mattress protectors which we were told would be necessary if we wanted our warranty to hold...
Read more
1.0
#1091567
I went shopping at a Sleepy's (which has been renamed Mattress Firm) in Wilmington, Delaware, initially intending to look at a TempurPedic. The salesman steered us to the Dr. Breus latex foam mattress, extolling its virtues. Developed by a sleep doctor, superior...
Read more
I didn't like
  • Product quality
#1068014
My Sleepy's story is like so many of the other customer complaints that I feel responsible to provide you with other details and recommendations in hope that future consumers can avoid what so many others (including myself) have experienced when purchasing a mattress...
Read more
Anonymous
Anonymous

I have the same problem DON'T buy from Sleepys

Anonymous
Anonymous

Oh wow I wish I had done my research before buying at sleepy's and not now. Bought the mattress August 10, 2016 and now the mattress is sinking in the middle and its making me...

#315365
Was charged $24.95 for a home inspection kit to tell me that my mattress is sagging. I have my back aches to tell me that!!!! They tell me that I should get the kit in 8-10 business days. After a month of waiting and still no kit I called back and they said that they...
Read more
2.0
I didn't like
  • Scam of not honoring warranty
#1022141
Sleepys - Sealy Posturepedic Firm Mattress Review
Im disappointed with sleepys... I purchased a queen mattress set less than a yr ago... the mattress is defective and i called sleepys they gave me # to warranty... i set up an inspection, they came out over 2 weeks ago and i called yesterday because o havent heard a...
Read more
1.0
#1003309
We Purchased a king sized mattress 12 months ago from Sleepy's, Mashpee, MA. This Mattress is sagging badly on both sides. We have to obtain a kit from Sleepys; the "kit to measure the depth of the depression" is now $24.95 for the kit or $39.95 for a vendor rep to...
Read more
#1008150
Sleepys - CRANKY *** !!!!
Sleepys - CRANKY *** !!!!
Sleepys - CRANKY *** !!!!
Sleepys - CRANKY *** !!!!
Sleepys - CRANKY *** !!!!
Sleepys - CRANKY *** !!!!
Sleepys - CRANKY *** !!!!
Sleepys - CRANKY *** !!!!
Sleepys - CRANKY *** !!!!
Sleepys - CRANKY *** !!!!
my mattress isn't even a yr old !! between 2 to 3 months of buying this mattress it becomes a big puff of air in the middle an sinkholes you wont make it right!!!!instead you give me a # to call haahaa they send me this dumb do-it-ur-self kit !!!! well i did it and...
Read more
csable@mattress.com
csable@mattress.com
Sleepys Verified Representative

Good morning - We have located your account and a specialist will review the information provided and will contact you to work towards a resolution. The case number for your ...

lezarena
lezarena

so much for y'all wanting to resolve the problem you sent me another bogus address to give you my information with my invoice number thanks for nothing this is not over with S...

1.0
I didn't like
  • Run-a-round
#651384