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the first customer service person i had was slower but really good to work with her name was anita at the glenville store in ny. the next day i went to confirm my order and finalize the whole thing and a employee i believe his name was Saul.

he had no idea what he was doing had the worst customer skills I've seen in a log time i don't go to walmart because there quality of service is garbage and his was below that standard. then on top of that took almost 3 hours to finish a order that was already almost done. now i go to check my order because i was supposed to receive it today at 1-5 and he scheduled it for a week away from the day agreed. i get some people need to work but if you'r this incompetent then you should not be left alone to manage the store on your own.

the district manager was good to tried to defend this employee but thats not possible. now i will be going in today at opening and we will see if you'r company has any standards

Reason of review: Poor customer service.

Location: Schenectady, New York

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