Approximately 18 months ago, we were in the market for a new mattress and stopped in at our local Sleepy's store. We purchased a king-size Dr. Breus mattress along with the frame, headboard and mattress cover.
The first few weeks were heaven, then I noticed when I sat on the edge of the bed, it sank way too much. A few months later we both agreed that there was a problem. We visited the Sleepy's store again about it and found out we needed an inspection. The staff was very pleasant about it and we made the inspection appointment.
The inspection appointment was made and the inspector arrived on time. He said there was definitely "something going on here" when he looked at the mattress, but he did not feel it at all, just took pictures. He didn't lay down on it. Honestly, I can totally understand that considering bed bugs and all, but I'd have been happy to open a new plastic dropcloth and put it over the bed if it meant him getting a real experience with the problem. He could see something going on, but the mattress has a pillowtop and that hides the hump in the middle of the bed and you have to lay on it to see how it sinks so much that all night you're feeling like you're going to roll right off the side of the bed. Still, we had hopes that we could get it exchanged as defective based on the conversation.
A few weeks later we hear back from Sleepy's that there's nothing that they can do. GRRR.
It's now a year later and I would rather sleep on the floor than on this mattress. I find myself going off to sleep on the 25 year old mattress in my daughter's room as she's away at school because that's more comfortable! Looking around on the web I can see that other people have had the same experience we are having. I am hoping that some day someone launches a class action suit and these horrible mattresses will be recalled. Heck, my daughter takes the bar exam in a few months... this might be her first case if I don't start getting uninterrupted sleep soon.
Monetary Loss: $1826.