My new mattress was delivered on 9/4/17. When the delivery men removed my old mattress they slid it across the floor rather than carrying it.
One of the springs was poking out, scratched the hard wood floor, which my landlord will now force me to repair. I called the store manager and told him what happened. He asked me to send him an email with the explanation of the damage.
He also advised me at that time, that i shouldn't expect anything to be done, since i cant prove that the delivery men did the damage! At this point i am seriously considering returning the mattress.
Review about: Sleepys Customer Care.
Reason of review: Problem with delivery.
Monetary Loss: $3000.
Preferred solution: Let the company propose a solution.
I liked: People there were nice.
I didn't like: Delivery men damaged my floor.