after 2 years out of a ten year warranty on a no flip king size 2600 dollar bed the mattress was sinking down to the box spring.A rep came out to inspect the mattress,and a letter came after 2 weeks from sleepy's which in short said the mattress is still within industry standards...Bull.My feet are higher than my head!!!NEVER AGAIN...NEVER AGAIN The inspector was a sub hired by sleepy's to inspect the bed,as when I called,it was somebody's house according to their answering machine,not an office,so red flags went up,and when you try to contact the warranty department,there are 30-40 callers ahead of you,wait time at least 45 minutes duh.,that alone tells me there IS A PROBLEM
This person wrote the review because of bad quality of sleepys mattress from Sleepys. Reviewer claimed that he or she wants Sleepys to read this review and look into the issue (if any).
The most disappointing in user's experience was run-a-round. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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