State: Massachusetts Product: Sleepys Box Spring Clear all filters (5 of 23 reviews match)
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My $1400 mattress that i purchased a year ago is falling apart! They guaranteed me full warenty and the inspector cae out snap puctures and said to contact customer service. So call a few days later and they told me that they would only exchanged the box springs. Went...
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csable@mattress.com
csable@mattress.com
Sleepys Verified Representative

We want to thank you for sharing your concerns with us regarding your recent experience. We are truly sorry that the service you experienced was less than seamless. We do app...

1.4
Product
Sleepys Box Spring
#565699
Bought a mattress and box spring in 2008 for our summer home from Sleepy's in Falmouth, MA. Noticed after one year a bump in the middle that has progressively gotten worse. Bare in mind that we use that mattress maybe 45 nights a year. Finally in 2014 my wife nagged me...
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polsen127
polsen127

I received an email from pissed off asking me to post that my problem with Sleepy's was resolved. Not true Sleepy's never attempted to resolve this issue nor did they reach ou...

csable@mattress.com
csable@mattress.com
Sleepys Verified Representative

Sleepy's number one goal is customer satisfaction. Please reach out to us at csable@mattress.com and include your Invoice Number or Customer Code, your telephone number and th...

2.6
Product
Sleepys Box Spring
#539314
Bought 3 mattresses 20 months ago spending more than two thousand dollars. The one of the three a queen carolina mattress guild, plush natures sleep has a large hump in the middle and the sides where me and my wife sleep have wholes that don't even allow us to turn. I...
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csable@mattress.com
csable@mattress.com
Sleepys Verified Representative

Thank you for taking the time to provide us your feedback. We take your concerns seriously and would like to help. Please email us at csable@mattress.com and provide your Inv...

1.0
Northbridge, Massachusetts
Product
Sleepys Box Spring
#537332
We bought a mattress and box spring combination from Sleepy's in Worcester, MA in the fall of 2013. We also paid to have it delivered as we have small cars and don't wish to drive around the city with a mattress strapped to the top of a hatchback. By February, the...
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Anonymous
Mark

What rotten service, do not do business with them, it is a scam. you can e-mail them at ripoff@sleepys.com. I have never been so upset at a company. After searching on line. I...

Anonymous
Ladha99

a agree they just brag about their warranty. and when they send you something broken or deffective they make it look like we are beggars WHILE WE PAY FOR THIS ITEMS they have ...

Product
Sleepys Box Spring
#482622
Sleepy's basically has a system that is designed to always benefit Sleepy's even if their mattress is defective.We bought a mattress from Sleepy's August 1st, 2013. The top layer of the mattress is puffed up to create one long bump across the bed. I believe the...
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Anonymous
Amy

Our mattress has similar issues and they are saying it's related to a faulty box spring. So I'm paying for them to deliver and "set up" the twin box spring, which was faulty t...

Granby, Massachusetts
Product
Sleepys Box Spring
#468480