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So..heres my story about the so called mattress professionals in Oshawa. I had bought a futon with a 10 inch mattress from mattress professionals for my parents for christmas.

It was delivered to their house January 4th, 2008. Two days later they had set it up, my mom had sat on it for about half an hour when she realized the poor quality of the futon. It was already starting to tare at the back of the futon due to the fact that the manufacturer had put buttons on the futon to keep it together and once sat on the buttons would make holes in the mattress i guess because the mattress had been too big for the futon.. Anyway.......The next day my dad had realized the thing was a piece of *** and they didnt want it anymore...on the receipt it does say final sale, exchange only..but he obviously didnt want another one because its going to do the exact same thing as this one did.

We brought the futon back to the store, in hopes to get the money back for the piece of ***...My dad explained the problem, to the owner and also told him he didnt want another futon he wanted his money back. The owner started flipping out on my dad he went on and told him to *** off, *** off, and to get the *** out of his store he also tried to fight both my dad and my boyfriend, and had also called my dad and old *** repeatedly. I have never seen such bad customer service before.

So in conclusion if you dont want to be treated like *** by the owner of a store where you are shopping...

Then DO NOT GO TO THE MATTRESS PROFESSIONALS IN OSHAWA!!!

Location: Oshawa, Ontario

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