Bought a king Sterns & Foster, paid $2,360.94 in Dec, 2012.Since then the bed sags where our bodies lay.
Deep contours. Contacted Mattress Marshals on June, 2015. Was told it was normal wear and I could re-summit claim in 6 months. I again tried but all my information I gave them was deleted.
I called, no reply. The bed looks and feels like an old mattress when it shouldn't be.
We bought the bed feeling good about the 25 year warrantee.We have had the bed not 4 years.
More Review Details
What I liked
What I disliked
- Reason of review:
- Warranty issue
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Stearns And Foster Mattress
- Review category
- Furniture and Decor
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