Lisbon, Connecticut
Not resolved
1 comment

Bought a king Sterns & Foster, paid $2,360.94 in Dec, 2012. Since then the bed sags where our bodies lay.

Deep contours. Contacted Mattress Marshals on June, 2015. Was told it was normal wear and I could re-summit claim in 6 months. I again tried but all my information I gave them was deleted.

I called, no reply. The bed looks and feels like an old mattress when it shouldn't be.

We bought the bed feeling good about the 25 year warrantee. We have had the bed not 4 years.

whitmore.c-_60 wrote the review because of warranty issue at Sleepys and attached photo s. Reviewer claimed that he or she lost $2360 and wants Sleepys to offer any options to resolve the issue.

The most disappointing in user's experience was warrantee. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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Sleepys Verified Representative

We're sorry to hear about your mattress and would love an opportunity to chat and help resolve this issue. Please email us at with your order #, contact information, and reference case #01597770.

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