Not resolved

Bought a king Sterns & Foster, paid $2,360.94 in Dec, 2012.Since then the bed sags where our bodies lay.

Deep contours. Contacted Mattress Marshals on June, 2015. Was told it was normal wear and I could re-summit claim in 6 months. I again tried but all my information I gave them was deleted.

I called, no reply. The bed looks and feels like an old mattress when it shouldn't be.

We bought the bed feeling good about the 25 year warrantee.We have had the bed not 4 years.

Review about: Stearns And Foster Mattress.

I didn't like: Warrantee.

Review #742280 is a subjective opinion of a user.

1.0
Staff
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Warranty issue / $2360
Preferred solution Let the company propose a solution

Had an Experience with Sleepys?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
emurphy
#1076634
Sleepys Verified Representative

We're sorry to hear about your mattress and would love an opportunity to chat and help resolve this issue. Please email us at social@mattress.com with your order #, contact information, and reference case #01597770.

You May Also Like