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Sleepys - We agree with everything she said .

We spent $2500.00 and our mattress is horrible. We sleep on our 20 year old mattress instead.
#1293374
I purchased this mattress less than a year ago, I now sleep on my couch because the bed gave me the worst back and neck pain I have ever had in my life. My suggestion - do NOT buy this mattress, worst purchase I have made in my entire life!!!
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Anonymous
Bridget

Sorry to hear about your trouble. Can you tell us what kind of Sleepys mattress this was that you purchased and was it from Mattress Firm or another dealer? It would be so hel...

1.0
#1272087
Wrestled with a saggy mattress for a year. First inspection results not helpful. Finally 2 weeks ago after a friend said the mattress was like sleeping on a hammock... that gave me a second wind to return to Mattress Firm in pursuit of an exchange. I really would have...
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#1270793
After a year of struggling with an ever increasing sag on my mattress I can say it resembles sleeping on a hammock. Soon after the purchase one year ago I filed a claim. The sag was measured while still on the bed. It was fractions away from qualifying for a free...
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1.4
I liked
  • Steve salesman & sharon mattress firm phone rep
  • Supervisor agreed to no charge re-inspection
I didn't like
  • Everything else
#1257085
CALLED TO ASK FOR SERVICE ON OUR MATTRESS WAURANTEE. WAITED ALMOST 3 WEEKS FOR THE FORMS. THE FORMS WERE JUST TOO COMPLICATED AND REQUIRING MEASUREMENTS, PHOTOS OF MATTRESS FROM SEVERAL ANGLES ( don't have a camera). I AM A 88 YEAR OLD DISABLED KOREAN WAR VETERAN,...
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#1226282
They sold me a mattress that isn't fitting. I sweat constantly in it, it isn't comfortable and it doesn't comform to the adjustable bed nicely. All-in-all they wanted to get rid of their Tempur-Pedic beds and so were pushing or using reverse-psychology so I would buy...
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Anonymous
Customer

Dont trust boys who sell mattresses!! They tried to deliver a used outlet queen mattress to get rid of it! but i noticed it! Dah! They think customers are stupid and won't not...

2.2
#1152538
Sleepys - Mattress hurts back
Mattress has worn out, but it is still under warranty. called up, received a claim number. had to buy a $24.95 piece of string. Then after all of that, i was denied a claim, waited over a month, when I never heard back from them I decided to call up, thats when i was...
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Anonymous
Anonymous

Update, spoke with sleepys yesterday again, they still offer no help.

1.9
I liked
  • Location
I didn't like
  • Sales person a liar
#1112436
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Sleepys - Lousy product and service

2 years ago i paid $1800, for a mattress that developed a valley in the middle and the side walls collapsed. Since I didn't give the service person a tip up front (paid $40 for him to look at it) he aaid nothing was wrong. Im sleepimg on the couch because i roll off the bed during the night.
1.6
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1103000
My new mattress was delivered on 9/4/17. When the delivery men removed my old mattress they slid it across the floor rather than carrying it. One of the springs was poking out, scratched the hard wood floor, which my landlord will now force me to repair. I called the...
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2.2
I liked
  • People there were nice
I didn't like
  • Delivery men damaged my floor
#1097669
My husband and I are going through the same experience as many others with Mattress Firm which was Sleeys at the time we had purchased three mattresses. We also purchased three mattress protectors which we were told would be necessary if we wanted our warranty to hold...
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1.0
#1091567