Late 2014 my 3 year tenure at Sleepy's ended abruptly as it does with most Sleepy's employees sooner or later. What it comes down to is that some people are better suited to be thieves than others. Sleepy's the self proclaimed mattress professionals claim they make the...Read more
I purchased this mattress less than a year ago, I now sleep on my couch because the bed gave me the worst back and neck pain I have ever had in my life. My suggestion - do NOT buy this mattress, worst purchase I have made in my entire life!!!Read more
Sleepys - We agree with everything she said .
We spent $2500.00 and our mattress is horrible. We sleep on our 20 year old mattress instead.
After a year of struggling with an ever increasing sag on my mattress I can say it resembles sleeping on a hammock. Soon after the purchase one year ago I filed a claim. The sag was measured while still on the bed. It was fractions away from qualifying for a free...Read more
- Steve salesman & sharon mattress firm phone rep
- Supervisor agreed to no charge re-inspection
I didn't like
- Everything else
Wrestled with a saggy mattress for a year. First inspection results not helpful. Finally 2 weeks ago after a friend said the mattress was like sleeping on a hammock... that gave me a second wind to return to Mattress Firm in pursuit of an exchange. I really would have...Read more
CALLED TO ASK FOR SERVICE ON OUR MATTRESS WAURANTEE. WAITED ALMOST 3 WEEKS FOR THE FORMS. THE FORMS WERE JUST TOO COMPLICATED AND REQUIRING MEASUREMENTS, PHOTOS OF MATTRESS FROM SEVERAL ANGLES ( don't have a camera). I AM A 88 YEAR OLD DISABLED KOREAN WAR VETERAN,...Read more
Mattress has worn out, but it is still under warranty. called up, received a claim number. had to buy a $24.95 piece of string. Then after all of that, i was denied a claim, waited over a month, when I never heard back from them I decided to call up, thats when i was...Read more
They sold me a mattress that isn't fitting. I sweat constantly in it, it isn't comfortable and it doesn't comform to the adjustable bed nicely. All-in-all they wanted to get rid of their Tempur-Pedic beds and so were pushing or using reverse-psychology so I would buy...Read more
My husband and I are going through the same experience as many others with Mattress Firm which was Sleeys at the time we had purchased three mattresses. We also purchased three mattress protectors which we were told would be necessary if we wanted our warranty to hold...Read more
My new mattress was delivered on 9/4/17. When the delivery men removed my old mattress they slid it across the floor rather than carrying it. One of the springs was poking out, scratched the hard wood floor, which my landlord will now force me to repair. I called the...Read more
Do you have something to say about Sleepys? What happened? What can we help you with?