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Sleepys Sales Representative Review

should be called Sleezy's. Sales people are pushy and kind of make you feel creepy. Then they call some boss when you try to negotiable a fair price. Obviously another sleezeball on the other end telling them to take advantage of customer and run their credit. Just shop for mattresses in a department store if you don't want to feel ripped off and grossed out by the trashy salespeople
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#975259
We purchased a 5,000.00 Beautyrest mattress that literally started bulging out on one side with coils pushing up into top. Bottom of mattress fabric bursted and huge chunks of foam coming out. Sleepys slimed their way out of warranty because of small barely visible...
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This company cheated a couple with a handicapped child, namely us. Firs by replacing a damaged mattress with a used one. Yes, that's right, what do you think they do with returns? No they certainly don't go to the Goodwill. Secondly, we thought we bought a wall hugger...
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#969641
Paid almost $2500 dollars for a Sterns and Foster mattress at Sleepys and within 18 months mattress was sagging on both sides causing back pain and terrible nights sleep. Went through the warranty process (which is VERY DIFFICULT for someone almost 70 years old) only...
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1.0
I didn't like
  • We paid good money for product that did not stand up
#964278

Sleepys Bed Review
I ordered a mattress from sleepys online only to find it had a sinkhole in it. It was a queen Euro pillow top . I immediately called Sleepys & they sent me a test kit. I did the test which was so unaccurate & sent it to them . They found my matress to be just fine....
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1.6
#962765
Bought a mattress an box spring. The mattress started sagging in the middle. I contacted sleepys an they sent out a kit to measure the depth of the sagging. It had to sag a inch in a half before they would replace the mattress.An i had to take multiply pictures from...
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Anonymous
Anonymous

They sent someone to measure the sagging and it was not enough. They did offer a slight discount if I wanted to purchase a new one. ha

Anonymous
Anonymous

I also had the same problem, once you file a claim they void your warrenty. I will never buy one of their cheap mattress again,and I'm not saying the price was cheap. The prod...

2.5
I didn't like
  • Warranty and explanation of warranty
#960639
We purchased a Simmons Beautyrest mattress from a Sleepy's store. Less than 1 year after the purchase, one side of the mattress sagged extensively and essentially became a deep depression in the mattress. We contacted Sleepy's, who mailed us a Self-Inspection Kit to...
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1.3
I didn't like
  • Merchandise
  • Scam of not honoring warranty
  • Rude delivery driver
#954647
after 2 years out of a ten year warranty on a no flip king size 2600 dollar bed the mattress was sinking down to the box spring.A rep came out to inspect the mattress,and a letter came after 2 weeks from sleepy's which in short said the mattress is still within...
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1.0
I didn't like
  • Run-a-round
#951092
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Sleepys Mattress Review

Do NOT buy from Sleepys. Mattress received not represtative of what is in store. Home inspection Warranty process is ridiculous and neither efficient or accurate. Once done they are doing all possible to NOT give me another mattress. 5 month exhaysting battle and still counting. So sad from an organization like this. No customer care.
1.6
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#950687
My husband and i visited one of your stores today where we spent about 20-30 min looking at different mattresses. The saleperson, Mike, NJ RT 1, asked us where we came from, we responded about 40 min from here. I didn't find the mattress that i was looking for but he...
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1.8
Hampton Bays, New York
#950100