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Their advertising is false and a joke. I concur with other reviews here. Mattress purchased for 80-lb child sagging after less than a year! Went through their ***, inadequate "mattress marshalls" nonsense. Submitted photos, measurements, etc. They say they...
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My salesmans name was Deante in the Bridgeport, ct store on Main Street. I thought he was an awesome salesman only had the Bed that thevthe Head An Feet go up and down. We also purchased the e tended warranty for the bottom part of the bed and he did tell us they...
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went to sleepys to purchase a new mattress picked out one that we found to be good we were promised del on saturday when we called to ck on del we were told that what we picked out was not available so they offered to sell us a different mattress at a reduced price...
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1.0
Roxbury, New York
I didn't like
  • Being lied to
#940994

Sleepys Mattress Review

Sleepys
#934629
1.0
Details
Worst mattress ever exchanged once and mattress still not as firm as I was told at time of sell. Mattress does not fit box spring and the headboard that was delivered was not the headboard that I selected in the store.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty

King Koil The Dr Breus Bed Ultra Plush Mattress Review

Sleepys
#932997
Same experience with queen bed dr breuss purchased at sleepys in Arlington,VA. Developed a valley in the middle where I slept. Lost $1,800, so disappointed
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Short Review on September 13, 2016

Sleepys
#918168
Worst company. I am never ever going to buy from them . Do not believe about warranty that gave you .so so disappointed
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Delivery Service Review

Sleepys
#890061
1.0
Details
Ordered mattress and box springs. Took day off from work and waited 10 hours for delivery. Driver lied that he came to address. Despite calls to delivery driver it was a NO show. Totally unreliable service. Hiring a lawyer. Total BS service. DO NOT BUY their product unless you want to waste your time with a bunch of trolls!!!
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Customer service
I purchase a GS Stearns from 4746 s. Laburnum Ave, Richmond, VA 23231; 804-222-2326 two weeks before the transition to Mattress Firm. I specifically asked the salesperson Felix if Sleepys was going out of business and if I should possibly shop elsewhere for my GS...
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I didn't like
  • Not getting the mattress i paid for
#935994
Sleepys - Box Spring Review from Carlstadt, New Jersey
In order to receive a better box spring set for King size, after receiving four defective box springs, I had to pay an additional $156.25 to upgrade to avoid yet another problem. I also found out that the standard box spring that came was discontinued. Amazing! The...
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1.6
Carlstadt, New Jersey
#929636

I pordered an adjustable bed for my mother, who is in a memory unit in an assisted living place. I ordered the bed, and with it came, pillows and mattress protector. They delivered the bed, without the protector. As I wasn't there, as I am not always there. My mother...
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2.8
I liked
  • Showroom possibilities
I didn't like
  • Failure to own up to their mistake
#921657
3 year old Mattress sagging! Our heads are crushed into headboard by morning! After calling; finding out I was not given all info by Salesman (but luckily had everything in order), ripping bed apart, taking pix, and uploading I am being ignored. I have a bad back so...
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2.1
I didn't like
  • Warranty issue
#921464
Just had a TERRIBLE experience. My husband and I spent hours in the store choosing a perfect mattress. It was Labor Day and they had good sales. When we finally found the right one, we purchased it and were told that it would take 12 days to have it delivered. We...
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$2800.00 and a year later, bed is really uncomfortable and hot. 21 days isn't nearly long enough for a trial.I get its been a year, but its been a year and a lot of not sleeping thru the night. Should've taken the advise to shop at Costco, they take everything back...
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These guys have the worst service and they are the biggest *** job and liars in the universe. I will never buy anything from them. I bought an expensive mattress and it is supposed to be under warrantee. It started sagging after few years. I went to the store to check...
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#914026