We purchased a Sealy pillow top mattress from Sleepys via 1-800 Mattress and after 3 weeks it is sagging. They sent out a rep to check it and reported back to us that it is not covered under the warranty as it hasn't sagged enough.
And, we could wait 3-4 weeks to see if it sags more and then have it reinspected. Really? Are they serious? Hasn't sagged enough?
How much is enough? We are not obese people, we are not even overweight. I am 8 months pregnant and only weight 135 lbs.
I am very upset with this situation and am having a difficult time dealing with it due to the impending birth of my first child. Is there anything we can do to have this mattress replaced?