My wife and I were in the market for a new mattress so, of course, I went to Sleepy's - a well advertised store in the NYC area - to do an exploratory viewing of mattresses. The salesperson persistently asked if I wanted to see if I qualify for their credit whereupon I would receive 12 months of no interest financing through GE.
I shouldn't have said, "Yes", but I did. I signed two forms (and I asked TWICE what I was signing) which the salesperson said were to "authorize the credit" (check). As per my original plans, I leave Sleepy's without a mattress. Additionally, I told the salesperson three times that I was not purchasing a mattress today, rather seeing what was out there, testing mattresses and checking prices.
Fast forward two days and I wake up to a phone call informing me my mattress will be an hour late today!! ??
A quick phone call to tell them I ordered no mattress turns into numerous hours of phone calls, record keeping and emails to make sure my credit is not hurt because some yahoo at Sleepy's sent the order through under my credit - without my authorization. Even when dealing with Sleepy's employees trying to cancel everything, they continued to state that I should buy the mattress because it's "a good deal." They lost a customer for life and you better believe I will tell this story anytime I hear of someone who is in the market for a mattress.
Review about: Sleepys Mattress.
Monetary Loss: $1.