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1.0

THIS IS THE WORST EVER COMPANY THAT I HAVE HAD TO DEAL WITH. THE SALESMEN LIE, ALL OF THEM, THAT IS IN THE CORPORATE OFFICE AND IN THE STORES.

THEY DO NOT HONOR THEIR RETURN POLICY. IN FACT, THEY DO NOT HONOR THE RETURN POLICY OF THE MANUFACTURER OF THE MATTRESS EITHER. BASICALLY, SLEEPY'S IS WHAT YOU WOULD CALL 'A GREASY JOINT' OR A 'FLY BY NIGHT' OPERATOR. THEY HIT YOU AND THEY RUN.

STAY AWAY FROM THIS STORE. YOU'LL SAFE YOURSELF A LOT OF HEADACHES. I HAVE BEEN TRYING TO RETURN A TEMPURPEDUC MATTRESS. TEMPURPEDIC HAS A VERY GENEROUS RETURN POLICY.

SLEEPY'S DOES NOT WISH TO ADHERE TO IT. THEY SHOULD REALLY BE BANNED FROM SELLING, AND I'LL DO WHAT I CAN TO MAKE MY VOICE HEARD.

Monetary Loss: $2500.

Preferred solution: Full refund.

Sleepys Cons: Very bad, Do not adhere to refund policy.

Location: Brookline, Massachusetts

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Vivien Rxo

Hi - we're sorry to hear about the experience with your mattress and would love a chance to chat and help resolve this issue. Please email us at social@mattress.com with your order #, contact information, and reference case #01597614. Thank you!

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