Not resolved

I bought the mattress and 2 pillows at Sleepy's located at 88-01 Queens Blvd, Elmhurst NY 11373

I have a chronic back pain had to replace the mattress to the firmer mattress even though they gave me great discount, Once I left the store after the return this sales person Vivianne called me on my cell to inform that she can't make a delivery on this weekend anymore and changed the delivery date to the next weekend.

Meanwhile the price on the mattress I was getting dropped from $829.99 to $584.99 and I had to call them to voice my concerns they promised me to clear the charges in the next billing cycle, instead to this day from the $ 5,500.00 credit line my charges are $ 3,003.00 which doesn't make sense, I spoke several times since then to supervisors but still empty promises.

The reason I started this thread is because I spoke to this sales person Vivianne couple minutes ago, sales representative who made both transactions, she is the most disrespectful and rude person I ever spoke with, she messed up everything because of her I have a high balance on my credit and she don't care she's not there to help you, only to rip you and suck the money out.

I don't know what else I can do, thinking to go to court thanks god I have all the receipts at least.

Just beware Sleepy's their policies are all scam.

Review about: Sleepys Mattress.

Monetary Loss: $2153.

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cathy sable
Bethpage, New York, United States #609847

Dear Rndinco,

We would like to assist you please email us at Please include your phone number and customer code, with the best time to reach you.

to cathy sable Forest Hills, New York, United States #612093

I've sent you my Email and cell phone number but unfortunately nobody contacted me...

cathy sable
Bethpage, New York, United States #606657

We would like to take this opportunity to offer you are immediate and sincere apology for the complications you experienced. Please reach out to with your customer code and phone number so one of specialists can reach out to you.

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