"Just keep the cover pad on the mattress and Sleepy's will guarantee you a replacement if anything goes wrong within its 10 year warranty."
Sleepy's will sell you a "lifetime warranty" on their mattress and say that they will guarantee you a replacement if anything goes wrong with the mattress in 10 years or less. This is FALSE ADVERTISING!! What they are selling you is a scam. They will make you take a self inspection of your mattress using a string and cardboard cutout that has a ruler measurement. My bed (The 800 Series) at $3600 with foundation has a 3/4" sag only 6 years after purchase. Sleepy's tells me that the mattress must have a 1" sag in the mattress to be eligible for the replacement.. NOT what your sleazy sales people are telling customers! My mattress has no stains etc, and has had the mattress pad on it from day one. It has a 3/4" SAG and my back is now hurting bad because of it! So, where is my replacement Sleepy's? Oh yeah, I'm not getting one without a 1" total back breaker sag... NOT what you advertise under sales in store!!! Your sales person says the mattress will be replaced with no Q's as long as the pad is on and no stains are present.
DONT BUY FROM SLEEPYS!! GO ANYWHERE ELSE!! Put these scumbags out of business before you too are scammed into paying high prices for bad quality. Your mattress is NOT going to last you long and you WILL NOT be getting any replacement from Sleepy's. They are selling you ***. Never again will I buy anything from this place.
This person wrote the review because of warranty issue of sleepys mattress from Sleepys. Reviewer claimed that he or she lost $3600 and wants Sleepys to "simply give me what you sold me! a new mattress at the cost of my original purchase!".
The most disappointing in user's experience was not informing your customers of warranty issues. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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