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2 comments

STAY AWAY!! They took advantage of my 85 year old parents - sold them a $3,000 bed with all the bells and whistles and said that they could return the bed within 120 days if they didn't like it.

Two days after receiving it, my mother called and said they wanted to return it. They were told, "oh no, we can't take it back, you signed a contract." Taking legal action.

The delivery people were very unprofessional as well. They took metal bed frame from previous bed and threw it into the street instead of taking it away for disposal.

What kind of a schlocky business is this?

Reason of review: Lied to my parents about being able to return bed.

Monetary Loss: $3000.

Preferred solution: Full refund.

I didn't like: Salesman lied to us, Misinformed us, Extra cost for exchange.

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Anonymous
Cincinnati, Ohio, United States #945663

Let me know if this was resolved, as it will be a deciding factor in whether I pursue the purchase of a CAB or not.

Thank You

csable@mattress.com
#921746
Sleepys Verified Representative

We apologize for the complications your parents experienced with their recent purchase. We have located their account and see that they are assigned to work with Karen, one of our Consumer Relations Specialists. We take these concerns seriously and look forward to speaking with them.

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