1.4
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Showroom mattress was chosen....PLUS they offered a FREE mattress cover (later charged me $209.99). They juggled the figures around on the sales slip, lowering the value of the mattress and showing a $209.00 charge for the mattress cover. The delivery men said my mattress was a piece of "***" and the bottom of the mattress would be chewed up by the box springs.

Almost immediately my back and hip pain started. They sent out a representative from the company and the mattress "failed" Sleepy's testing guidelines. They replaced mattress, then a week later my back & hip pain started again. Last night I slid 2 pieces of cardboard under the mattress under my torso and was amazed how it improved the support of the mattress and when I woke up this morning, the pain, for the most part, had gone away.

I called the main Sleepy's hot line and they refuse to test it again. I have to wait 'til next year. They will replace everything if I pay for mattress disposal and delivery - another $300.00. I'm 77 years old on a limited income. I would NEVER DEAL WITH THEM AGAIN.....

My daughter bought a set from the for over $7,000.00 and it had to be replaced, so what's going on with Sleepy's?

The way I figure, if the cardboard is going to get me a good night's sleep, then I'll stay with that routine. I don't trust them enough to do anymore business with them -- and everyone should be warned. It's a "bait and switch" game they're playing as far as I'm concerned.

Review about: Sleepys Mattress.

Reason of review: Not as described.

I liked: Showroom possibilities.

I didn't like: Merchandise they delivered, Their product warranty, Their phone manner, Their extra charges required, Salesman lied to us, Misinformed us, Being misled, Extra cost for exchange.

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Anonymous
Melville, New York, United States #916727

Good Morning,

We welcome the opportunity to speak with you to further address your concerns. We have located your account and will assign it to a Consumer Relations Representative who will contact you to address your concerns.

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