Their advertising is false and a joke. I concur with other reviews here.
Mattress purchased for 80-lb child sagging after less than a year! Went through their ***, inadequate "mattress marshalls" nonsense. Submitted photos, measurements, etc. They say they "guarantee" their products and will get back to you in 2-3 weeks after you submit claim.
They do not. You have to pursue them, which I did, only to be told that that the one-inch depression in the center of my 80lb son's bed makes it still standard. Looked up spring-air -- will not buy their products again either -- only to find certain directions and warranty exceptions the original salesperson -- Laura at the 1st Ave/63rd ST, NYC store -- never informed me of. The whole thing is outrageous.
Never again. Sleepy's is horrendous.
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