Product: Sleepys Customer Care Clear all filters (0 of 19 reviews match)
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My new mattress was delivered on 9/4/17.When the delivery men removed my old mattress they slid it across the floor rather than carrying it. One of the springs was poking out, scratched the hard wood floor, which my landlord will now force me to repair. I called the...
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2.2
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Sleepys Customer Care
I liked
  • People there were nice
I didn't like
  • Delivery men damaged my floor
#1097669
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On a similar note I am a piano teacher and I am blessed with many many many piano students that I teach weekly. I can make you all sure that I have told them we will continue to tell the parents of the students that I teach to never ever shop at sleepys. Completely...
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1.0
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Sleepys Customer Care
#988688
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Sleepys Customer Care Review

Sleepy's is not a good company, we brought a mattress that is less than 5 years old, we know the company is a get over, everyone that works for that company is brain washed, They work for that company & tell the consumer the company policy, Learn from your own mistakes, everyone is out to make a dollar, Sleepy & Mattress, beware they are TRASH
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Sleepys Customer Care
#981045
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Sleepys Customer Care Review

Best experience. Richard Garnett and Martha Restrepo were very helpful and friendly.
5.0
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
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Sleepys Customer Care
#949955
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My salesmans name was Deante in the Bridgeport, ct store on Main Street.I thought he was an awesome salesman only had the Bed that thevthe Head An Feet go up and down. We also purchased the e tended warranty for the bottom part of the bed and he did tell us they were...
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Sleepys Customer Care
#941293
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I specifically asked the salesperson Felix if Sleepys was going out of business and if I should possibly shop elsewhere for my GS Stearns mattress. He reassured me that the transition in no way will affect my $5,500 purchase. So I purchased the mattresses (two twin...
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Product
Sleepys Customer Care
I didn't like
  • Not getting the mattress i paid for
#935994
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I pordered an adjustable bed for my mother, who is in a memory unit in an assisted living place.I ordered the bed, and with it came, pillows and mattress protector. They delivered the bed, without the protector. As I wasn't there, as I am not always there. My mother...
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2.8
Product
Sleepys Customer Care
I liked
  • Showroom possibilities
I didn't like
  • Failure to own up to their mistake
#921657
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A few days before the promised date, we get a call from someone from Sleepys staying that WE HAD REQUESTED the delivery to be reescheduled for a later date and so it would take another whole MONTH. I went back to the store where we purchased the mattress; I had to...
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1.6
Product
Sleepys Customer Care
#917946
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Bought a tempurpedic bed in late june and was told to give it a minimum of 30 days to "break it in".After about 50 days I truly do not like it and won't even sleep on it anymore. Tempurpedic has a 90 day return policy. Its been almost a week and several escalations,...
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2.3
Product
Sleepys Customer Care
#896961
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Ordered $250 worth of sheets and you'd think it would be pretty straightforward.... well, you would be wrong! the owner was a web order and it looks like everything was going well I even got a FedEx tracking number as the ticket was created. After about two weeks of...
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1.0
Product
Sleepys Customer Care
#888150
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