Product: Sleepys Customer Care Clear all filters (19 of 19 reviews match)
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My new mattress was delivered on 9/4/17.When the delivery men removed my old mattress they slid it across the floor rather than carrying it. One of the springs was poking out, scratched the hard wood floor, which my landlord will now force me to repair. I called the...
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2.2
Product
Sleepys Customer Care
I liked
  • People there were nice
I didn't like
  • Delivery men damaged my floor
#1097669
On a similar note I am a piano teacher and I am blessed with many many many piano students that I teach weekly. I can make you all sure that I have told them we will continue to tell the parents of the students that I teach to never ever shop at sleepys. Completely...
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1.0
Product
Sleepys Customer Care
#988688
My salesmans name was Deante in the Bridgeport, ct store on Main Street.I thought he was an awesome salesman only had the Bed that thevthe Head An Feet go up and down. We also purchased the e tended warranty for the bottom part of the bed and he did tell us they were...
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Product
Sleepys Customer Care
#941293

Sleepys Customer Care Review

#981045
Sleepy's is not a good company, we brought a mattress that is less than 5 years old, we know the company is a get over, everyone that works for that company is brain washed, They work for that company & tell the consumer the company policy, Learn from your own mistakes, everyone is out to make a dollar, Sleepy & Mattress, beware they are TRASH
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Sleepys Customer Care Review

#949955
5.0
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Best experience. Richard Garnett and Martha Restrepo were very helpful and friendly.
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I specifically asked the salesperson Felix if Sleepys was going out of business and if I should possibly shop elsewhere for my GS Stearns mattress. He reassured me that the transition in no way will affect my $5,500 purchase. So I purchased the mattresses (two twin...
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Product
Sleepys Customer Care
I didn't like
  • Not getting the mattress i paid for
#935994

I pordered an adjustable bed for my mother, who is in a memory unit in an assisted living place.I ordered the bed, and with it came, pillows and mattress protector. They delivered the bed, without the protector. As I wasn't there, as I am not always there. My mother...
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2.8
Product
Sleepys Customer Care
I liked
  • Showroom possibilities
I didn't like
  • Failure to own up to their mistake
#921657
A few days before the promised date, we get a call from someone from Sleepys staying that WE HAD REQUESTED the delivery to be reescheduled for a later date and so it would take another whole MONTH. I went back to the store where we purchased the mattress; I had to...
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1.6
Product
Sleepys Customer Care
#917946
Bought a tempurpedic bed in late june and was told to give it a minimum of 30 days to "break it in".After about 50 days I truly do not like it and won't even sleep on it anymore. Tempurpedic has a 90 day return policy. Its been almost a week and several escalations,...
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2.3
Product
Sleepys Customer Care
#896961
Ordered $250 worth of sheets and you'd think it would be pretty straightforward.... well, you would be wrong! the owner was a web order and it looks like everything was going well I even got a FedEx tracking number as the ticket was created. After about two weeks of...
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1.0
Product
Sleepys Customer Care
#888150
In June of 2014 I was in desperate need to purchase a new adjustable bed with a quick delivery before my husband came home from the hospital. The mattress was purchased in Old Saybrook, CT and it cost about $6,400, I was told the mattress was guaranteed for life,...
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Anonymous
Anonymous

It's the worse mattress ever in my hole live I only have 4moths with this mattress & it's the worse 4 months in my live I can't believe this matrees in Aaron's are much better...

Anonymous
Anonymous

I also purchased a king size bed from Sleepys in Old Saybrook. I was also told I was covered and if I had any problems, just call them and they would take care of it. I spent...

1.6
Product
Sleepys Customer Care
I liked
  • Warranty service
  • Selection
I didn't like
  • Quality of product
  • Warrantee
  • Legs on base way too high had to use stool to get into bed
#827730
the first customer service person i had was slower but really good to work with her name was anita at the glenville store in ny.the next day i went to confirm my order and finalize the whole thing and a employee i believe his name was Saul. he had no idea what he was...
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Product
Sleepys Customer Care
#826584