Customer service does not exist. The delivery hour window just goes out the window.
Woke up at 6 for a 7-11 delivery and its 4pm and no delivery. I wanted to return a box spring without it being delivered so I called Sleepy's customer service and they gave me a bad attitude and a nasty 'That's never going to happen'. Should never trust their garuntees as well as their delivery times.
I payed for a bed frame to be put together and they never assembled the frame. They were nice when paying over money and extremely rude when trying to negotiate a deal for a return on the money before anything was delivered.
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