Sales help were non-existent. Did not answer my questions. Were misleading re return policy. I corraled a sales rep to state my specific needs and was promised Sleepy's Tempur-pedic would fulfill my specific need re temperature and that if I didn't like it, I could return it with no questions asked.
Well, in one night I could tell it made me hotter than ever, and then was told I had to wait 30 days to return same; then I was informed that I had to pay extra money to return it and money to have the replacement shipped. No assistance with the replacement which turned out to be a poor choice as well. So after $800 I am still sleeping on my old mattress and Sleepys matresss went into the trash with my $800.
Maybe if the sales associate did his/her job to find me the perfect mattress for me, I wouldn't be such a dissatisfied customer.
Review about: Sleepys Mattress.