Product: Sleepys Mattress Clear all filters (211 of 211 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I have purchased every mattress I've ever owned in my adult life from Sleepy's.Always left happy. This last time I even left happy. My salesperson, Linda, was fantastic! Then the delivery happened or didn't happen. My mattress I purchased 5 years ago went sideways and...
Read more
1.3
Product
Sleepys Mattress
#1130011
Reply to reviews
I bough a king mattress from Bob’s furniture I was told it came w 13 years protection guaranteed now that I called them several time bc my mattress in ripping apart due to their cheap materials I’m being told there’s nothing they can do to help me .im very disappointed...
Read more
1.0
Product
Sleepys Mattress
#1115943
Reply to reviews
Sleepys - Mattress hurts back
Mattress has worn out, but it is still under warranty.called up, received a claim number. had to buy a $24.95 piece of string. Then after all of that, i was denied a claim, waited over a month, when I never heard back from them I decided to call up, thats when i was...
Read more
Anonymous
Anonymous

Update, spoke with sleepys yesterday again, they still offer no help.

1.9
Product
Sleepys Mattress
I liked
  • Location
I didn't like
  • Sales person a liar
#1112436

Sleepys Mattress Review

#950687
1.6
Details
Do NOT buy from Sleepys. Mattress received not represtative of what is in store. Home inspection Warranty process is ridiculous and neither efficient or accurate. Once done they are doing all possible to NOT give me another mattress. 5 month exhaysting battle and still counting. So sad from an organization like this. No customer care.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Sleepys Mattress Review

#949857
2.4
Details
Terrible customer service. My wife is in pain every night due to a mattress we purchased that was too firm, but since we were just over our "comfort exchange" period, the company would not allow us to make a switch... Apparently they care more about saving a buck than the well-being of their customers.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Sleepys Mattress Review

#934629
1.0
Details
Worst mattress ever exchanged once and mattress still not as firm as I was told at time of sell. Mattress does not fit box spring and the headboard that was delivered was not the headboard that I selected in the store.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty

Sleepys Mattress Review

#821576
If your looking for a mattress please don't go to Sleepys at 101 Baltimore pike in Springfield PA they don't stand behind their products all they want is your money I tried to exchange a mattress and they gave me a hard time and the sales rep was rude I'm still waiting for a response back from them but the customer service is horrible
Comment
Show
My husband and I are going through the same experience as many others with Mattress Firm which was Sleeys at the time we had purchased three mattresses.We also purchased three mattress protectors which we were told would be necessary if we wanted our warranty to hold...
Read more
1.0
Product
Sleepys Mattress
#1091567
I have a mattress from mattress one only had a year.The mattress is whopping on both sides. I bought a bed rail to. Two of the wheels broke and one of the stands in the middle broke. The man cam to look at the mattress and said the the Mattress needed to be changed and...
Read more
Product
Sleepys Mattress
I liked
  • Unhappy
I didn't like
  • That my mattress is whop up and it makes my bach heart
  • Want a refund
#1059178
Reply to reviews
Purchased mattress from Sleepys less than three years ago. Paid over $2500. The mattress began to sag on both sides. My wife and I are not ones to complain. Long story short we called Mattress Firm for warranty. They sent Inspector and he performed the test. It was...
Read more
Anonymous
Anonymous

The warranty is provided by the Manufacturer and --- NOT --- the retailer. The terms of warranty apply to both the buyer and to the retailer. If your mattress does not conf...

1.2
Product
Sleepys Mattress
#1037192
Reply to reviews
We Purchased a king sized mattress 12 months ago from Sleepy's, Mashpee, MA. This Mattress is sagging badly on both sides. We have to obtain a kit from Sleepys; the "kit to measure the depth of the depression" is now $24.95 for the kit or $39.95 for a vendor rep to...
Read more
Product
Sleepys Mattress
#1008150
I ordered a mattress from store in Audubon, PA 6/22/2016 and cancelled the next day.I received a bill in January 2017 for $127.18. I called the store and after much ado found out that my info is on the old billing system and I had to call the old number. I got a person...
Read more
Product
Sleepys Mattress
I didn't like
  • Worstcustomerservice
#1002319
Mattress Firm - Sleepys Mattress Review from Reading, Pennsylvania
Mattress Firm - Sleepys Mattress Review from Reading, Pennsylvania
Mattress Firm - Sleepys Mattress Review from Reading, Pennsylvania
Mattress Firm - Sleepys Mattress Review from Reading, Pennsylvania
Mattress Firm - Sleepys Mattress Review from Reading, Pennsylvania
Mattress Firm - Sleepys Mattress Review from Reading, Pennsylvania
Mattress Firm - Sleepys Mattress Review from Reading, Pennsylvania
Mattress Firm - Sleepys Mattress Review from Reading, Pennsylvania
Mattress Firm - Sleepys Mattress Review from Reading, Pennsylvania
Mattress Firm - Sleepys Mattress Review from Reading, Pennsylvania
Dont buy from them.They not only sold me a mattress but they even included bed bugs. Bought my mattress in late November and have been getting eaten alive every night since. Tonight i pulled back my blankets and sure enough caught one and even took pictures of it. I...
Read more
Anonymous
Zack2001

Here we go they did it again. They did not delete MakeMyDay's posts where he said that you claimed that your parents died in a car accident. However they did remove your pos...

Anonymous
Anonymous

There are two well known trolls on this thread: LadyScot and MakeMyDay2016. Both are miserable twits who cyberbully every letter writer on this site. I think the two of the...

1.0
Product
Sleepys Mattress
I didn't like
  • Bed bugs
#1000210
Reply to reviews
Jeromes Furniture - Sleep center? Gives NIGHTMARES
100% FAILED, RECALLED Matress- their brand!I have a spinal fusion and now needd 2 surgeries.... I count on my mattress to be GREAT- so they claim- Admitted faulty product! I could have a small amount back...TOWARDS ANOTHER MATTRESS! WHAT!!! Like I would like to try...
Read more
Product
Sleepys Mattress
#992700
Reply to reviews