Product: Sleepys Mattress Clear all filters (0 of 215 reviews match)
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The platform frame was also purchased at Sleepys. Frame was not checked. The customer service rep was very cooperative/helpful. After a discussion of routine policy she consulted with her supervisor who agreed to a free one time inspection. If a return is agreed upon...
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1.4
Product
Sleepys Mattress
I liked
  • Supervisor agreed to no charge re-inspection
  • Steve salesman & sharon mattress firm phone rep
I didn't like
  • Everything else
#1257085
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I AM A 88 YEAR OLD DISABLED KOREAN WAR VETERAN, PARTIAALLY BLIND IN A WHEEL CHAIR AND THE PHYSICAL REQUIRMENTS TO MOVE THIS MATTRESS AT DIFFERENT ANGLES IS JUST IMPOSSIBLE FOR ME. CALLED SLEEPYS REP AGAIN AND EXPLAINED MY SITUATION. HIS REPLY WAS THEY CAN'T HAVE A REP...
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Sleepys Mattress
#1226282
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Aarons - Never buying from here again

I have a mattress and box spring from Aaron’s and it sunk in on one side and I’ve been tryin to get it fixed and the store is giving me the run around
1.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Product
Sleepys Mattress
#1160536
I have purchased every mattress I've ever owned in my adult life from Sleepy's.Always left happy. This last time I even left happy. My salesperson, Linda, was fantastic! Then the delivery happened or didn't happen. My mattress I purchased 5 years ago went sideways and...
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1.4
Product
Sleepys Mattress
#1130011
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I bough a king mattress from Bob’s furniture I was told it came w 13 years protection guaranteed now that I called them several time bc my mattress in ripping apart due to their cheap materials I’m being told there’s nothing they can do to help me .im very disappointed...
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1.0
Product
Sleepys Mattress
#1115943
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Sleepys - Mattress hurts back
Mattress has worn out, but it is still under warranty.called up, received a claim number. had to buy a $24.95 piece of string. Then after all of that, i was denied a claim, waited over a month, when I never heard back from them I decided to call up, thats when i was...
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Anonymous
Anonymous

Update, spoke with sleepys yesterday again, they still offer no help.

1.9
Product
Sleepys Mattress
I liked
  • Location
I didn't like
  • Sales person a liar
#1112436
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My husband and I are going through the same experience as many others with Mattress Firm which was Sleeys at the time we had purchased three mattresses.We also purchased three mattress protectors which we were told would be necessary if we wanted our warranty to hold...
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1.0
Product
Sleepys Mattress
#1091567
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I have a mattress from mattress one only had a year.The mattress is whopping on both sides. I bought a bed rail to. Two of the wheels broke and one of the stands in the middle broke. The man cam to look at the mattress and said the the Mattress needed to be changed and...
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Product
Sleepys Mattress
I liked
  • Unhappy
I didn't like
  • Want a refund
  • That my mattress is whop up and it makes my bach heart
#1059178
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Purchased mattress from Sleepys less than three years ago. Paid over $2500. The mattress began to sag on both sides. My wife and I are not ones to complain. Long story short we called Mattress Firm for warranty. They sent Inspector and he performed the test. It was...
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Anonymous
Anonymous

The warranty is provided by the Manufacturer and --- NOT --- the retailer. The terms of warranty apply to both the buyer and to the retailer. If your mattress does not conf...

1.2
Product
Sleepys Mattress
#1037192
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We Purchased a king sized mattress 12 months ago from Sleepy's, Mashpee, MA. This Mattress is sagging badly on both sides. We have to obtain a kit from Sleepys; the "kit to measure the depth of the depression" is now $24.95 for the kit or $39.95 for a vendor rep to...
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Sleepys Mattress
#1008150
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