My husband and I are going through the same experience as many others with Mattress Firm which was Sleeys at the time we had purchased three mattresses. We also purchased three mattress protectors which we were told would be necessary if we wanted our warranty to hold up through possible bed wetting.
We have three children so we did end up buying them at $60 a piece. Long story short all three protectors failed leaving stains and one of our mattresses is sagging which is the bed my husband and I sleep in. It is not even two years old and is so uncomfortable we can no longer both sleep in it. The mattress reps and mattress protector reps are full of it.
It is obvious they deal with this all of the time. They are not holding true to their word and warranty and we have found they are a scam and completely shameless! We are putting a family lawyer on it.
Wish I had read consumer reviews ahead of time. There are a lot!
Review about: Sleepys Mattress.
Reason of review: Warranty issue.