Horrible experience. Paid extra for delivery and removal/recycling only to find old mattress in alley.
Bed frame assembled in correctly. I discovered two pieces left of frame hidden behind headboard. It gets better. The split/two piece "upgraded" boxspring has cracked.
I was told by salesman "Steve" at Bridgeport Chicago location that I have to contact manufacturer. This is not possible according to the Sleepy's Rep I spoke with.
In fact, there is no phone # and only Sleepy rep can email a customer complaint and/or claim. It's been two weeks now and no contact by Sleepys, or should I say Creepies.
Review about: Sleepys Mattress.