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CALLED TO ASK FOR SERVICE ON OUR MATTRESS WAURANTEE. WAITED ALMOST 3 WEEKS FOR THE FORMS.

THE FORMS WERE JUST TOO COMPLICATED AND REQUIRING MEASUREMENTS, PHOTOS OF MATTRESS FROM SEVERAL ANGLES ( don't have a camera). I AM A 88 YEAR OLD DISABLED KOREAN WAR VETERAN, PARTIAALLY BLIND IN A WHEEL CHAIR AND THE PHYSICAL REQUIRMENTS TO MOVE THIS MATTRESS AT DIFFERENT ANGLES IS JUST IMPOSSIBLE FOR ME. CALLED SLEEPYS REP AGAIN AND EXPLAINED MY SITUATION.

HIS REPLY WAS THEY CAN'T HAVE A REP COME TO MY HOME TO EXAMINE THE MATTRESS AND IF I'M UNABLE TO FILL OUT AND RETURN THE FORMS, THEN THEY REFUSE TO HONOR THE WAURANTEE. H.KAUFMAN NY

Review about: Sleepys Mattress.

Reason of review: Warranty issue.

Preferred solution: Let the company propose a solution.

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