Update by user Feb 11, 2013
Shortly after posting on this site, I received a call from Mary, of Sleepy's. She has fully resolved this issue to my complete satisfaction. Thank you, Mary!
Original review posted by user Jan 26, 2013
Purchased an expensive mattress from Sleepys last year - it now has a dip in it and coils coming from the side. Single sleeper, not overweight - mattress is garbage.
Sleepys sent someone out to look at the mattress (Bed Check) - took up my entire afternoon and wasn't negotiable at all on scheduling.
Anyway, just got a call from Sleepys that went to voice mail: "warranty is voided due to improper support". What BS, I have a fabulous box spring - never again will I buy from this company - my last mattress was half the price and lasted 10 years (not purchased from Sleepys!)
Review about: Sleepys Mattress.
Monetary Loss: $500.