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Exchange, Refund and Cancellation Policy
Warranty
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DO NOT ever shop at Sleepys. They will NOT honor a warranty on your mattress.

We bought a $2,200+ mattress in 2011 and were told it had a 20 year warranty with no pro rated reduction in value. If the mattress started to sink, it was full replacement. The mattress has a low spot of almost 2". We contacted Sleepys, and were told that there was nothing they could do.

They said because we had moved, they couldn't help us, even though their website advertises locations in the state to which we moved. I offered to drive it back to the store where it was purchased. They said that they would not evaluate a mattress at the store.

They said they are no longer selling that brand of mattress, and that they would do nothing for us, even though they touted the mattress as the best in the industry. In short - Sleepys is an awful company with no ethics.

This person wrote the review because of warranty issue of sleepys mattress from Sleepys. Reviewer claimed that he or she lost $2500 and wants Sleepys to read this review and look into the issue (if any).

The most disappointing in user's experience was lied about warranty. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Sleepys for you to read. This information may help you with your purchase decision.

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Anonymous
#989655

Have had mattress for less than 6 years with 1.5" to 2"sag. i'm getting no where.

if anyone knows how to make them honor warrenty. overnite107@hotmail.com

Anonymous
Saint Paul, Minnesota, United States #938761

i have the same issue now and im so pissed off . they are saying that if my mattress sank an inch and a half more then it can be replaced. its not fair- it is the worst company everrrrrrrrrr

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